Frequently Asked Questions

Is an artificial lawn a good choice for me?

If you love grass but don’t want the maintenance, mess or mud, then there’s one of our artificial turfs that is perfect for you.

Gravel and paving may be practical, but only artificial grass gives you a year round easy-care surface with the softness, bounce and colour of a real spring lawn. Children and pets can play on it. You can sit or lay and sunbathe on it and enjoy its great looks in all weathers. Artificial turf stays beautiful 365 days a year continually enhancing your environment and requires for very little in return.

Artificial turf is suitable for gardens of any size. Whether compact or large, sloped, tiered, showcase garden or family space, our artificial lawns remain green, tidy and maintenance-free for up to 20 years. Our turf is fully porous so drains just like a real lawn. Because it’s flexible it can follow the contours of your garden like a real lawn. But unlike real grass, winter or summer, it can be relied upon to maintain its colour and appeal right through periods of prolonged wet weather and long, hot, dry spells. With no need for watering or feeding it’s kind to the environment.

Is artificial turf environmentally friendly?

Yes. Artificial turf doesn’t need to be watered like real grass. Even in prolonged periods of hot weather, it will stay green and lush without water. It also needs no mowing so there are no clippings to dispose of. You won’t need to apply potentially dangerous chemical herbicides, pesticides or feeds. No matter the weather when you’re away, you will be greeted by the sight of your beautiful lawn on your return.

Is artificial grass approved by Local Authorities?

Yes. Artificial Grass London grasses carry many quality and safety accreditations and are approved for use by Local Authorities. Architects increasingly often specify the use of artificial grass for schools, recreation areas and public buildings because it is so hardwearing and low maintenance

Does artificial grass drain like real grass?

Yes. Artificial grass is fully porous and rainwater drains through it. Independent testing confirms Artificial Grass’s porosity to BS7044. Just like a garden with grass so there’s no need for additional drainage.

How long will my new lawn last?

Modern artificial turf will reasonably provide you up to 20 years of maintenance-free life subject to the volume of traffic in the area. Artificial Grass London grass won’t fade or flatten. It is UV stabilised and will retain its colour and integrity season after season, year after year.

Is artificial grass safe for children and pets?

Most definitely. Our artificial grasses are designed with safety in mind and so comply to the most stringent safety standards.

  • They have been assessed and tested in independent safety tests and passed with flying colours.
  • Artificial turf won’t graze young skin. Most of the grasses in our range contain a thatch structure for softer landings. Using underfelt or shockpad can add additional bounce if required.
  • The grass won’t fade even after repeated visits from your pets,
  • Year round access to your garden and no more muddy paw prints indoors.
  • The pile in our turf is non porous so as long as you pick up after your pet regularly -  even in a mixed use area where pets and children share a space - you can usually let the rain take the strain just like with a real lawn, but you may also sluice a mild disinfectant solution over the area your pet prefers occasionally.

Can I use several pieces to cover an irregularly shaped lawn to reduce waste?

Apart from "Kempton" our range of products all have a pile direction running the length of the rolled carpet. Once the grass has been unrolled and acclimatised it is less obvious immediately, but it is important to still bear it in mind when measuring and planning your lawn. If adjacent lengths are not laid in the same direction joins become more visible and one piece may appear a different shade than the piece beside it even though they are from the same roll.

It is a good idea to plan your layout on paper to ensure you allow enough grass to avoid this happening.

Is AGL artificial grass guaranteed?

Yes, Artificial Grass London Limited grasses are guaranteed for five years.

Do your products stain?

Not as a rule, if you spill gloss paint or spirit based wood preservative then it may be difficult to remove all traces but if it’s a bottle of red wine or highly coloured food, the fibres - which are essentially different types of plastic- are non-porous and so will wipe clean and any remaining residue can then be removed with warm soapy water.

Does artificial grass fade in sunlight?

Advances in the manufacture and development of the materials used in of our grasses mean your lawn will remain beautiful and vibrant for many years to come. The fibres have been UV stabilised to comply with quality standard BIN53387. (This excludes our Kempton product)

What maintenance does artificial turf require?

Very little. Say farewell to your lawn mower, lawn feed, hosepipe and sprinkler! All you need to do with artificial grass is remove material like leaves and dog mess.

Can artificial grass be laid on slopes?

Yes. Artificial grass can be securely fitted to suitably prepared sloping terrain. It is flexible enough to follow the contours and undulations of any normal garden.

Can artificial turf be laid on any surface?

Artificial grass is versatile enough to be laid on just about any surface. It can be laid on prepared soil, concrete, tarmac and paving. It works brilliantly on sloping terrain. It can even be laid on many roof terraces and balconies

Top Tip: For the best possible result, the grass should all be laid in the same direction so you are looking into the pile.

Is artificial grass hard to install myself?

No. Honestly! Laying artificial grass is fairly easy and straightforward. Successful DIY installations are done every day. If you’re practically minded, you can install Artificial Grass - London products yourself and achieve great, professional looking results. Plus, you need only basic tools.

The site gives you plenty of help and advice including a downloadable step-by-step DIY guide

Request a Free Sample

Complete the sample request form and we will send your free sample pack. If you prefer you can call 0203 002 2250 to speak to our team for friendly help and advice.