Delivery Information

2m rolls are delivered to any UK Mainland* address at a cost of £25.00. We use our own or specialist freight carriers for 4m rolls. The cost of this service is £40.00 which is regardless of weight, size or quantity ordered.

(*There is a supplementary charge of £20.00 for delivery to Scotland and Isle of Wight and £30.00 for the Highlands.)

Northern Ireland, Ireland, Isle of Man, Channel Islands or any International orders, price on request.

Every effort is made to dispatch the products to you as quickly as possible, usually within 1 to 5 working days, dependant on the delivery location and weight of your order. In periods of high demand this time-frame cannot be guaranteed and dispatch could be as long as ten working days (excluding weekends and bank holidays)

A 4m roll is awkward and often too heavy for one person to carry safely. So drivers may require assistance in unloading your grass. The drivers are only contracted to drop kerbside/at the main entrance of the property.

For further information regarding freight deliveries please read the information at the bottom of this page.

Important

The following conditions apply to 2m and 4m deliveries: If, upon delivery, you provide the driver with a signature you are accepting the goods have been delivered in perfect condition

DO NOT SIGN FOR THE ARTIFICIAL GRASS IF IT HAS BEEN BENT OR DAMAGED IN ANY WAY.

Please sign the driver’s paperwork as “UNCHECKED” or we will not be able to make a claim on your behalf for damages if the freight company can provide us with a copy of your signature.

Deliveries will be to the main entrance to your premises, the driver is not permitted to enter your premises.

You must inform us of any parking or access difficulties that may be encountered. We pass this information on to the delivery company. If access is not possible for any reason the carrier will unload at the nearest possible location. (Single drivers with no handling equipment may be used, therefore they may not be able to carry your artificial grass far from the place of unloading)

It will be necessary for the driver to obtain a signature for this delivery. The driver is allocated a maximum of 15 minutes to off-load and obtain a signature.

We are unable to give a precise delivery time unless it has been agreed by telephone, Saturday delivery can sometimes be arranged but a premium is chargeable. Also guaranteed A.M. delivery can be arranged but again a premium is charges.

We have no control over the deliveries after they leave our warehouse and distribution facility.

We therefore cannot be held responsible for delivery delays and do not compensate if such events arise.

Request a Free Sample

Complete the sample request form and we will send your free sample pack. If you prefer you can call 0203 002 2250 to speak to our team for friendly help and advice.